Shipments and returns

Your pack shipment

Packages are generally dispatched within 24 hours of the completion of production. Production begins upon receipt of payment and rendering approval. Production varies by product, typically taking 5 - 10 days. Shippers may very, the best shipment option will be chosen for each individual order based upon the shipping address. Available shippers include Fedex, USPS, and DHL. A link will be provided to you to track your package online. No returns, exchange only. Generally, if an item cannot be exchanged, it will be replaced at no additional fee.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the dimensions and total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, however, special care is taken to protect fragile objects.